SET CLEAR GOALS–and Stick to Them!

Last weekend, thousands of runners converged on Central Florida to participate in the 25th Annual Walt Disney World Marathon. As with other races, participants came with their own expectations for the race, and more specifically, with a specific goal:
Win the race.
Beat my best time.
Finish the race.
Simply participate.
The best goals describe what needs to be achieved along with specific measures and deadlines. For our marathon example, the goal might be to run a 12 minute mile, which is both a quantifiable and measurable goal. Among our front gate teams, the goal might be something like this:
Improve our guest satisfaction scores by 10%.
Grow the number of experiences sold at the front gate by 15%.
Improve our team satisfaction scores by 20%.
Each of these is a clear, strong, and concise goal but the key to turning any goal into reality rests in how we stick to it. Below are eight steps to sticking to your goals as identified by[1]:
  1. Visualize you and your team achieving it. Just like with the ‘finish line’ example above, a great motivator for getting the job done occurs when you can visualize yourself achieving the goal.
  2. Don’t cheat or skip steps. Weigh the short-term effects of taking a short-cut or skipping a step versus a goal’s long-term gain.
  3. Create accountability for you and your team. Set KPIs to measure team success, share them with your team, and then hold them accountable for their results. Set achievable “forward progress” goals every week.
  4. Make it smaller…small, bite-size pieces are always easier to manage.
  5. Give yourself a day off. Don’t focus on the goal every single day-you’ll drive your team crazy. Instead, speak passionately with your team once or twice each week and then share their progress.
  6. Take your brain out of it. Stop thinking and start doing.  Rather than overanalyzing, get out there and lead by example. Show your team that it can be done.
  7. Surround yourself with success. Identify your superstars and call them out. Celebrate success and do so publicly.
  8. Look back. Think about how far you’ve come so far. When you look at achieving your goal as the concept of simply making forward progress, both you and your team will remain engaged and focused on achieving the goal.
  9. Prep for success. How will you accomplish your goal regularly all year-round. Plan for success during both the slow times of year and during peak seasons.
  10. Know that you can do it. You and your team CAN do it. It all comes down to self-control and the mindset to achieve your goals. Whenever you think you can’t do it, just repeat to yourself-I CAN, I CAN, I CAN!
 Have a great week!