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Leaders in Park Operations Management

With over 75 years combined experience, we help zoos, aquariums, museums, theme parks, and other attractions to be more effective and to perform at a higher level. We offer an array of services designed to elevate guest satisfaction, improve performance, and to maximize revenue.

OUR SERVICES

Technology Integration

Harness technology to work for you.

Operational Excellence

Execute your operation with accuracy and precision.

Guest Experience Management

Provide the best experience for your guests.

Revenue Management

Connect more guests with premium products.

accesso Technology Group

accesso® hired Operation: Pineapple to implement the eaSel™ S3 tablet solution in order to maximize revenue of THE FLASH Pass front of the line product at its Six Flags parks. Results from the trial were extremely positive, with 99% of our Guests who interacted with the eaSel tablet making a purchase and over 90% of them stating that the tablet directly affected their decision on the level of service that would best suit their needs…We look forward to continuing a successful partnership with the Operation Pineapple Team!

Park Operations Management
accesso Technology Group

Congo River Golf

Operation Pineapple has helped us create exciting new packages for our guests. We now approach our guest interaction in a more positive way by connecting with them on a personal level. The enhancement of our signage has increased the guest awareness of the other items we have for them to experience.

Park Operations Management
Congo River Golf VP of Marketing and Operations, Congo River Golf

The Brevard Zoo

They conducted thorough research on all that we currently offered to our guests and how we sold it to them, and then came back with a comprehensive report identifying how to package our products better and even add more packages, in order to provide the best customer service and zoo experience for our guests. Their outsider perspective was exactly what we needed!

Read the Case Study.

Revenue Management
The Brevard Zoo Marketing Director for The Brevard Zoo

The Children’s Museum of Indianapolis

Operation: Pineapple provided insight into proven sales strategies and enthusiastically taught our team how to apply them to our specific use cases. Operation: Pineapple was a pleasure to work with.

Revenue Management
Children’s Museum of Indianapolis Laura Hartman Manager of Museum Membership

Jungle Island Miami

Almost immediately, we experienced growth in our park’s front gate revenue and per capita spend. Operation: Pineapple knows how to get the job done with proven strategies and techniques focused on increasing revenue.

Read the Case Study.

Jungle Island Miami
Jungle Island Miami CEO of Iconic Attractions Group and President of Jungle Island

The Museum of Science and Industry Chicago

The training and support from Operation Pineapple was more than promised. Based on using the Operation: Pineapple methods, MSI was able to increase sales by more than $55,000 in the first month.
All I can say is, Wow!”

Read the Case Study.

Revenue Management
The Museum of Science and Industry Chicago Director of Film & Guest Operations, The Museum of Science + Industry

About Operation: Pineapple

WHAT WE DO